Terms for site owners
Service terms
These terms describe SlotPilot Waitlist for the Wix site owner or authorized team member who installs or uses the app. SlotPilot is provided by OLD ADOBE AGATE SC PARTNERS LLC, at 221 MAIN ST, LOS ALTOS, CA 94022, UNITED STATES. For support, contact s18695730175@gmail.com.
1. What the app does
SlotPilot is designed for sites using Wix Bookings with online-bookable one-to-one appointment services. It collects waitlist preferences, checks eligible cancellations against current bookable availability, and supports site-owner notifications and opening invitations to customers who opted in. The site owner manages waitlist requests in the app dashboard.
2. Your use of the app
You are responsible for the appointment services you offer, the information and choices presented to your customers, and communications you send outside SlotPilot. Use the app only for your own site's waitlist and respect a customer's request to stop receiving opening emails or to remove a waitlist request. SlotPilot's opening invitations are for customers who expressly opted in through the waitlist form.
3. Openings and delivery
An opening may become unavailable at any time. SlotPilot does not reserve a time slot, make a booking for a customer, or guarantee that an invitation will be delivered or an opening will be filled. Customers complete bookings through your booking page. Check your booking calendar before making a commitment to a customer.
The app depends on Wix and Cloudflare services, your site's permissions and plan, your email setup, and available sending quota. Matching, notifications, invitations, and scheduled cleanup can be interrupted or delayed when these dependencies are unavailable. Processing runs in bounded scheduled batches. If a notification or processing result is uncertain, the app can stop automatic retry to avoid sending a duplicate; contact support if an expected action remains unresolved.
4. Plans and billing
The Free plan allows up to five new waitlist requests per site in each UTC calendar month. Growth and Scale provide additional features while the applicable paid plan is active. Current plan features, prices, billing periods, and any allowances are shown in Wix's pricing and checkout flow. Wix handles app subscription purchases and billing. Review your Wix receipt and Billing & Payments settings for your subscription and its cancellation options. Contact us with app-related billing or refund questions.
5. Customer information
Collect only the information you need for your waitlist and honor customers' choices. SlotPilot is designed to delete completed, closed, or expired waitlist requests after 90 days; open requests become eligible 90 days after their last acceptable date. Scheduled cleanup may be delayed if Wix or Cloudflare is unavailable. Our privacy policy describes the information SlotPilot processes, its retention design, and deletion options. Uninstalling the app may restrict automated cleanup and does not guarantee immediate deletion of Wix records.
6. Support and updates
Send support requests to s18695730175@gmail.com. We may update the app and these terms as functionality changes. The current terms and their update date will be available on this page.